Weekly Shipping Schedule

• Orders placed after noon (12pm) on Thursday will be dispatched the following Monday for Tuesday delivery.

• Taster boxes are dispatched once a week on Mondays for Tuesday delivery.

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Delivery Service

We use DHL as our trusted courier. You’ll receive a tracking link via email as soon as your order has been collected from the ROAR.dog hub.
 

Frozen Packaging Guarantee

Our packaging has been rigorously tested to ensure your dog’s food remains frozen during transit and arrives at your door in perfect condition.
 

Important Delivery Checks

Please check your delivery immediately upon arrival.

• Any discrepancies or issues must be reported within 24 hours of receiving your order.

• Unfortunately, we’re unable to address claims made after this window.

If you have any questions, don’t hesitate to contact us.