Question 1

What makes your food special?

Accepted Answer

Our food follows the 80-10-10 raw feeding guide, mimicking the natural diet of small prey animals to provide a balanced diet with all the essential nutrients your dog needs. It's packed with essential protein and amino acids for muscle growth and repair, nutrient-dense ingredients providing vital vitamins, minerals, and enzymes, and a natural source of calcium and phosphorus for strong bones and teeth.

Our food is DEFRA and FDA approved, packed with REAL nutrients and vitamins your dog needs to thrive. Say goodbye to over-processed, nutritionally void dry food – just pure, wholesome goodness delivered straight to your door. It’s pure, wholesome goodness for your furry friend!

Question 2

How much & how often should I feed my dog?

Accepted Answer

As a general guideline, adult dogs should eat 2-3% of their body weight daily. For instance, a 10kg adult dog might need 200-300g per day. Remember, this is just a guide, and some dogs might need more or less than these amounts. Keep an eye on their body condition as well. You can use our calculator to get the exact amount and cost for your dog.

How Often:

• Twice Daily – Morning & evening are common, but adjust to what works best.
 • Once Daily – Morning or evening, with evening being a popular choice. For example: a Bonio at 11 am, a tinned sardine and carrot midday, and a raw meal at 5 pm.

If your dog already has a routine, stick with it—just aim for evenly spaced meals to keep them satisfied. Treats can be given throughout the day between meals and exercise.

Question 3

Will my food defrost while being in transit?

Accepted Answer

We use insulated wool liners made from 100% pure sheep's wool, which is the best natural insulator on Earth. These wool liners are very effective at keeping produce at the right temperature for up to 48 hours.
Each order arrives in a double-insulated box with ice packs, keeping the food fresh for up to 48 hours if needed. If there are any delays, as long as the tubes are still cold to the touch when they arrive, you can safely refreeze them.

Question 4

Do I gradually introduce or can I do a straight swap?

Accepted Answer

You may be surprised to hear that switching your dog to a raw diet is super simple!
The most effective approach is to make an immediate switch – think 'cold turkey' – from your dog's current diet to raw feeding.

To begin, serve your dog their usual meal in the evening and introduce the raw diet the next morning, maintaining their regular feeding schedule.
If you prefer to gradually mix in raw food while phasing out the old stuff over 3-5 days, that's absolutely fine also- just do what feels right for your dog. 
The key thing is you've decided to make the switch and whether you dive in immediately or take a few days, you're making the best choice for your dog!

Question 5

How to defrost the food?

Accepted Answer

All our foods are frozen and should be kept frozen until you are ready to use them. Due to the insulated packaging, it can take up to 24 hours to defrost a pack in the fridge, so we suggest leaving the chubb somewhere cool (not warm) overnight.
We recommend cutting through the packaging while still frozen and removing it before thawing. Store in a sealed container. If necessary, the meat can be partially defrosted for portioning and then refrozen.
Once fully defrosted, it will last in the fridge for up to 3 days. For the best-before date, please see the label or the side of the pack.
​
Always follow proper hygiene when handling raw pet food. Wash your hands thoroughly after contact to prevent cross-contamination.

Never use the microwave to defrost raw food.

Question 6

How long does it last in the fridge?

Accepted Answer

Once their food has been defrosted, it can be safely stored in the fridge for a period of 3 to 4 days- enough time to ensure no waste or off-food.

Question 7

I am new to raw and I don't know where to start- can you help?

Accepted Answer

Of course we can! 
Make sure you read our detailed 'Raw Guide' ➜
You can also use our Dog Food Calculator ➜ to find out how much you need to feed as well as an approximate cost.

Please do not hesitate to reach out to us, we are always on-hand and happy to help and advise.

Question 8

Can I feed processed and raw food mixed together?

Accepted Answer

We do not recommend mixing, here's why!
Mixing raw food with kibble or canned food isn't recommended due to the risk of digestive issues. A dog's stomach is highly acidic (pH level 2), perfectly designed to break down bones and thrive on a raw diet.

If you want to keep some dry food in the mix, be sure to serve it at different mealtimes from the raw food as mixing the two can upset your pup's tummy since they digest at different speeds.

Combining a highly processed kibble with our all-natural raw goodness might mean missing out on the full benefits of a raw diet... so let's keep it raw and keep those tails wagging!

Question 9

Do I have to feed my dog bone? I'm scared to

Accepted Answer

Dogs are naturally equipped with the right teeth and digestive systems to chew and digest bones easily. Chewing bones provides fantastic mental and physical enrichment for your dog, but if you're concerned, you can opt for raw minces that include ground bones instead of whole bones.

NEVER EVER give cooked bones to dogs, as cooking makes bones dry and brittle.

Raw bones, on the other hand, stay soft and are easily chewed. Remember to feed bones on their own sparingly and always supervise, as too much bone can cause constipation and digestive tract issues.

Question 10

Do I need to add veg or supplements to the raw food?

Accepted Answer

Our food follows the ‘Prey’ model of raw feeding-  80% meat 10% bones 10% offal, this is a balanced, complete diet that will keep your dog happy and healthy, we do however believe that variety is great for dogs - so if you want to add a raw egg, some sprats, a sardine or cooked/raw vegetables, go for it!

Remember, like everything, moderation is key with any addition to your dogs meal.

Question 11

I have questions, how do I contact you?

Accepted Answer

We’re here to help! You can reach us at help.roardogfood@gmail.com ()or use the chat feature on our main website. 
We’ll be thrilled to answer any questions and chat about all things raw and paw-some!

100% NATURAL RAW MEALS | NEXT DAY DELIVERY

Frequently Asked Questions

Everything you need to know about ROAR.dog